Privacy Policy

1. Introduction

At The Investment Company, we are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or engage with us through other channels.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Who We Are

The Investment Company
Registered address: 37th Floor, One Canada Square, Canary Wharf, London, E14 5AA.
Email: privacy@theinvestmentcompany.co.uk
Telephone: 0203 002 0440

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We are the "data controller" responsible for your personal data.

 

3. What Personal Data We Collect

We may collect and process the following types of personal information:

• Contact details: Name, email address, phone number, residential address

• Communication data: Messages sent through our website or by email

• Marketing preferences: Opt-in/opt-out preferences for newsletters and promotions

• Website usage data: IP address, browser type, pages visited (via cookies or analytics tools)

 

We do not knowingly collect personal data from anyone under the age of 18.

 

4. How We Collect Your Data

Your data may be collected when:

• You fill in a contact form on our website

• You subscribe to our newsletter

• You download a guide, brochure, or investment material

• You contact us via phone or email

• You browse our website (through cookies and analytics tools)

 

5. How We Use Your Data

We use your data to:

• Respond to enquiries and provide requested services

• Send marketing communications (if you have opted in)

• Improve our website, services and user experience

• Fulfil legal or regulatory obligations

 

We will only use your personal data when the law allows us to — commonly under the legal bases of consent, contractual necessity, or legitimate interest.

 

6. Marketing and Communications

With your explicit consent, we may send you updates about our investment products, news, events, and educational content. You can opt out at any time by:

• Clicking the unsubscribe link in any email

• Emailing us at privacy@theinvestmentcompany.co.uk

 

We do not sell or share your data with third parties for marketing purposes.

 

7. Sharing Your Data

We may share your personal data with trusted service providers who help us operate our website or deliver services, such as:​

• CRM or email marketing platforms

• Professional advisors (legal, compliance, etc.)

• Regulators or law enforcement, if legally required

 

All third parties are required to handle your data in accordance with UK GDPR.

 

8. Data Security

We take data protection seriously and implement appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. These measures include encryption, access controls, firewalls, and regular audits.

 

9. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes we collected it, including for legal, tax, and regulatory requirements.

Typically:

• Enquiry data is retained for up to 24 months

• Marketing data is retained until you unsubscribe

• Client data is retained for 6 years post-relationship

 

10. Your Data Protection Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request erasure (the “right to be forgotten”)

• Restrict or object to the processing of your data

• Data portability (request your data in a transferable format)

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner's Office (ICO)

 

ICO website: https://ico.org.uk
ICO helpline: 0303 123 1113

 

11. Cookies

We use cookies and similar tracking technologies to enhance your experience on our site and to gather usage analytics.

You can manage your cookie preferences via your browser settings or via our cookie consent tool [if you use one].

For more, see our Cookie Policy.

 

12. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in legal requirements or our data practices. We encourage you to review it regularly. Last updated: 02-03-2025.

 

13. Contact Us

If you have any questions or concerns about this privacy policy or how your data is handled, contact us at:

📧 Email: privacy@theinvestmentcompany.co.uk
📞 Phone: 0203 002 0440
📍 Address: 37th Floor, One Canada Square, Canary Wharf, London, E14 5AA.